FREQUENTLY ASKED QUESTIONS
How Do I Maximize the Benefits of My Deodorant?
1. Clean and dry your underarms. Be kind to your skin; don't scrub harshly. For best results, start your Balance regimen with our Underam Detox.
How Much Is Shipping?
When Can I Expect My Order?
How Do I Track My Order?
We will send you a shipping confirmation email with your order tracking information as soon as your order ships so that you can check the status of your order. Please allow 48 hours for tracking information to become available.
What If I Need Faster Shipping?
Contact us here for expedited shipping requests.
What Is Your Return Policy?
Unfortunately, we cannot accept returns. However, we want you to love your beautiful investment in self-care. If for any reason you are not satisfied with your purchase, please contact us as soon as possible here, and we will do our best to work towards a satisfactory solution, including creating a custom deodorant formulation just for you. Creating a product you love is everything to us!
How Do I Contact You?
We love to hear from our customers and potential collaborators! Contact us here.
How Do Subscriptions Work?
We offer monthly subscriptions as an easy way to keep your Balance stocked when you need it. Just sign up, and your Balance will arrive at your doorstep. You also save 15% on every subscription product. Save time, save money: Get your Balance subscription today!